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FICA and payouts

Verifying your identity (FICA)

Before your first payout we confirm who you are and that the bank account is yours. It takes a few minutes.

South African law requires us to know who we pay. We ask once, before your first payout.

What you need

How long it takes

Most checks finish within minutes. If something needs a person to look at it, we reply within one business day.

Changing your bank account

For your safety, a bank change needs a code sent to your WhatsApp, and payouts pause for a short cooling-off period afterwards.