Creator One
Help centre

How can we help?

Getting paid

Getting paid

How and when you get paid

Payouts go to your South African bank account in Rand, daily or weekly, after a short clearing period.

FICA and payouts

FICA and payouts

Verifying your identity (FICA)

Before your first payout we confirm who you are and that the bank account is yours. It takes a few minutes.

WhatsApp

WhatsApp

WhatsApp delivery, broadcasts and opt-ins

Receipts and downloads go on WhatsApp. Broadcasts only reach fans who opted in, and anyone can reply STOP.

Refunds

Refunds

Refunds and disputes

You decide on refunds. Fans can ask from their order page, and you can refund all or part of an order.

Your page

Your page

Publishing your page and your link

Your page lives at creatorone.co.za/yourname. Publish it when you are ready, and add the link to your bio.